FAQs
Below are the routine questions we have had from customers. Should your question not be answered below, please feel free to reach out to us at any time at Support@SoundHealth.com or (347) 778-0771.
Is it comfortable? Is it breathable?
The masks were designed and made with a focus on comfort and breathability using our proprietary fabric blend. This mask was designed with the wearer’s comfort in mind. The outer layer is polyester for a soft, flexible feel, while the middle and inner layers are 100% cotton to enhance breathability and face-feel.
Can it be worn comfortably all day?
Absolutely! It is a flexible but fitted mask that holds its form all day and is made for regular use on a daily basis.
Is it water resistant?
Yes, it also provided SPF 30 UV protection.
What colors are available?
Navy Blue and Light Gray
What sizes are available?
Small, Medium, Large
Does it fog glasses?
The ComfortSnug Fit ensures the mask remains fitted with a flexible nose bridge and ComfortSnug Ear Loops create an excellent fit for faces of all shapes and sizes to help prevent the fogging of your glasses.
It is washable? How do I wash them?
Yes, they are machine or hand washable. Machine wash cold. Do not dry clean
Do not bleach. Do not use fabric softeners
Can you dry them in a dryer or hand dry? Do they shrink after drying?
Yes, but hand dry or only tumble dry low to avoid shrinkage
My order never arrived. What should I do?
If you purchased this product through Amazon.com please contact them ASAP at 1 (888) 280-4331. If you bought this through our website please contact us directly by phone at (347) 778-0771 or Support@SoundHealth.co
What is the warranty on SoundHealth&Wellness Masks?
If you're not satisfied with your purchase, please call us at (347) 778-0771 or email support at any time at Support@SoundHealth.co
Where are SoundHealth&Wellness Masks manufactured?
All of our products are designed and developed in our corporate headquarters in New Jersey, USA. Production of our products takes place overseas and the finished goods are imported back to the US before they are sold to our customers. We take pride in being a small, family owned, local business to the northeast United States.
Do you sell your products in any retail locations?
No. We are an internet-exclusive retailer. We sell here on our website and on Amazon.com. If you see our products anywhere else, don't buy them as they are not being sold by us.
How long will it take for my masks to ship?
There are three shipping speeds for SoundHealth&Wellness products:
- Standard: 5-7 business days
- Expedited: 3-5 business days
- Priority: 2 business days